The Week


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O Grupo The Week possui clubes nas cidades do Rio de Janeiro e São Paulo e, semanalmente, promove grandes festas que se tornaram referências mundiais.

Outro segmento em que o Grupo atua são os grandes festivais e eventos durante o ano, que já são tradição do calendário da The Week.

A novidade fica por conta do projeto The Week On The Road que leva todo o conceito e produção do clube para outras capitais do país.

Fique ligado aqui no Sympla e saiba de todos nossos eventos.

Mais informações também pelo site oficial do clube: www.theweek.com.br

Instagram São Paulo: @theweekoficial

Instagram Rio: @theweekriodejaneiro

Instagram On The Road: @theweekontheroad

Facebook Brasil: @theweekbrazil

Facebook TW RJ: @theweekrio


Hello! How are you? Do you know to buy your ticket?

Below is a tutorial explaining how easy it is to buy your Sympla ticket. Follow the steps and have a great carnival!

To purchase one or more tickets for The Week carnival event, go to

https://www.sympla.com.br/theweek and select the event you are interested in.

As soon as the event page opens, in the upper right corner of the page select the language of your choice (English or Spanish).

On the ticket grid select the amount of tickets you want to buy and click on the orange button to proceed with your purchase.

Fill in the registration form with your personal details. In the payment information, click on the option credit card. Below this option select 'No' for the question 'Card issued in Brazil?'. Then fill in the information of your card and click ‘Continue’.

Make sure your data is correct and complete the purchase.

When the process is finished, you will receive your purchase confirmation and your ticket file in your email. You can also access your ticket in the Sympla app.

Be sure to check our Online Ticket Policy for cancellations and transfer of ownership.

 

POLICIES ON ONLINE TICKET PURCHASES

The ticket is personal (nominal). You are required to present an original and official identification document with photo, along with the printed ticket or in the Sympla app, for validation of ownership;

Ownership exchanges can only be made by the holder of the purchase and through the Sympla app. If you haven’t installed it yet, click on one of the following options: symp.la/android | symp.la/ios. You must have a Sympla account to access your tickets. After logging in, go to the "Ingressos (Tickets)" tab, click on the event you purchased and in the "Opções (Options)" menu, select "Editar participantes (Edit participants)". Choose which ticket you want to modify, click on “Continuar” and follow the steps on the screen. Make sure the information you are inserting is correct before confirming the change, as this exchange can only be made once per ticket. You can only modify your tickets up until 24 hours before the start of the event. If you would like to read more about this procedure, please go to this link: bit.ly/TrocaSelfService (in Portuguese). Any further questions can be directed to participante@sympla.com.br;

In case of purchase regret, the refund of the ticket value will only be made if requested within 7 (seven) days from the date of purchase, and provided that it is made 48 (forty eight) hours prior to the start time of the event, at the most. This request must be made by the holder of the purchase through the e-mail: participante@sympla.com.br;

If you have not received the ticket (or registration) file in your email, you can access it at any time using the Sympla app, on the Sympla website in "Meus ingressos (My Tickets)" menu, by contacting us through participante@sympla.com.br or accessing this link: bit.ly/CadeMeuIngresso (in Portuguese);

Other information can be found in our Help Center: bit.ly/AjudaSympla (in Portuguese);

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